Transmark Logistics is a transportation, logistics and customs house brokerage company that was founded
upon the idea that sincere customer service comes from well-trained, dedicated, and passionate employees
who take pride in their performance.
It is upon this foundation of pride and a genuine concern for our customer’s perception of our service
that Transmark Logistics has grown from one office in Seattle with seven employees in 1990 to encompass
three branches; Seattle, Spokane and Boise totaling more than 70 employees providing extensive services in
Freight Forwarding, Warehousing, Local Cartage,
Third Party Logistics and Customs Brokerage.
Our employees maintain a consistent commitment to achieve an Ideal Customer Perception of Transmark Logistics.
We believe that our customer's perception of the value we bring to their organization is what determines our
success or failure, with each customer, every day.
As a guide for all of our employees, in the quest to achieve Ideal Customer Perception, Transmark Logistics
has developed the following Blueprint:
~ Listen to the customer and ask questions when necessary to fully understand their individual service expectations
~ Execute a course of action to meet those expectations
~ Measure customer PERCEPTION regularly; be prepared to change or adapt to their changing expectations
~ Be consistent in our performance by; owning what we touch and communicating exceptionally well with others
~ Always honor our commitments
These are the values that have defined our organization since it's inception and we believe that through a continued
investment in people who embody these ideals that we will continue to achieve responsible growth, while continuing to
bring added value to the marketplace and increased contributions to the communities we serve.
Patrick Allen
President